1. Modern technology continues to proliferate in offices everywhere, and the secretary's role has greatly .......... .

2. Operational restructuring and automated procedures have presented secretaries with a broad range of new responsibilities formerly .......... for managerial levels.

3. Nevertheless, amid these changes their .......... duties have remained almost unchanged.

4. A secretary is responsible for a range of administrative and .......... duties that are essential to the efficient operation of a business.

5. A secretary serves as an information .......... for an office, organizes and maintains hard copy and electronic files, and generates correspondence.

6. Many secretaries also .......... travel arrangements and contact clients.

7. A large part of a secretary's day is involved with negotiating meeting times, which is a(n) .......... job, especially if many are to attend.

8. Today, more and more secretarial staff use PCs to run database management, .......... publishing, and computer graphics software.

9. Secretaries nowadays are often .......... from old-fashioned typing and dictation; therefore, they can now support more than one executive staff member.

10. .......... secretaries are responsible for fewer clerical duties than lower-level secretarial staff.