1. Mr. Smith: Oh, yes. I forgot about the firewalls. I'll do that right now while I .......... you on the phone.

2. Hotel Clerk: If that doesn't .......... we do have a Wi-Fi café downstairs. You can access the Internet from there. That is an option if your computer can't access our server.

3. Mr. Smith: It seems to be working now. Thanks so much. Oh, and one more thing. Do you think we could have two .......... pillows, please?

4. Hotel Clerk: Sure, I'll have the bellhop .......... them up right away.

5. Hotel Clerk: Is there anything else I can .......... for you, Mr. Smith?Mr. Smith: No, that's it. Thanks.

6. Hotel Clerk (in the morning): Hello, Mr. and Mrs. Smith. I hope you had a restful .......... last night.

7. Mrs. Smith: Yes, we did. The bed was very .......... and this hotel is nice and quiet.

8. Mr. Smith: The pool facilities are very good as well. I already had a .......... this morning.

9. Hotel Clerk: I'm glad. If you're ready for breakfast now, you can go into the café and .......... yourselves to rolls, jam, coffee and/or tea.

10. Mrs. Smith: Thanks. We're looking .......... to a light breakfast.