1. Man: Hi, I'm ....... for Metallica's Greatest Hits.

2. Store Clerk: You can find that CD in the hard ....... music section.

3. Man: I already looked in that section but I couldn't ....... it.

4. Store Clerk: Really? Maybe we've ....... out. Let me check our inventory on the store computer.

5. Man: That would be great, thanks. Store Clerk: Let's see. It looks like we don't have any ....... in stock right now.

6. Man: Oh no! That's too bad. My nephew really wanted that CD for this birthday. Store Clerk: I may be able to ....... some more. When is his birthday?

7. Man: His birthday isn't until next Saturday. Do you think the ....... will arrive before the weekend?

8. Store Clerk: Sure. If I order some more today, they should ....... here by Friday.

9. Man: That would be great. I'll be back on Friday to ....... one up. Thanks for your help.

10. Store Clerk: I'll be here again on Friday and I'll ....... one CD for you as soon as I open the box. Can I get your name and number before you go? Man: Sure, no problem. It's Matt Binger and my number is 555-1211.