Real Life Household Chores 12024-02-14Real Life Occupations 32024-02-14 Report a question What's wrong with this question? You cannot submit an empty report. Please add some details. 12345678910 Real Life Talking on a Business Phone 1 Intermediate English practice 10 multiple-choice questions If you log in, you will get the results via email. Category: intermediate 1. Good morning, Johnson & Wesson. How can I help you? .......... Good morning. I'd like to speak to Mrs. Robertson Yes, I'll hold. please. I'm sorry. I'm afraid you have the wrong number. Category: intermediate 2. I'm sorry. Mr. Smith is out of the office right now. Can I take a message? .......... Yes, I'll put you through. Yes, please tell him that Sarah Norman called. Yes, I'd like to speak to Mr. Jones, please. Category: intermediate 3. Hi. Can I speak to Roberta Stafford please? .......... Sure. I'll tell her that you called when she gets in. Sure. Can I tell her who is calling? Yes, I'll hold. Category: intermediate 4. I'm sorry. Can you speak a little bit louder? The line is breaking up .......... . Hang on. Let me switch from my cordless to my other phone. He's out of the office right now. Can I have him call you back? I'm sorry. You have the wrong number. Category: intermediate 5. I'm sorry. Ms. Jones won't be back for about two weeks. She checks her messages so I could have her call you when she calls the office .......... . Yes, I'll will hold for her. Yes, I'll put you through. Yes, that sounds great. Please tell her to call Samantha Warren. Category: intermediate 6. Hi. Is this Robertson, Miller and Ward? .......... Yes, how can I help you? I would like to hold please. Please have Ms. Miller call me when she gets in. Category: intermediate 7. Hi. My name is Celia Timms and I would like to speak to your manager please .......... . Yes, that sounds good. Please have her call me. Sure. I'll put you through. No, I prefer to hold, thanks. Category: intermediate 8. I think we got disconnected. I'll put you through now. . Please tell her that Mr. Franco called. OK. Thanks. How can I help you? Category: intermediate 9. She is out for lunch right now. She'll be back in about an hour or so .......... . I prefer to hold. OK. I'll call back. Thanks. OK. I'll put you through. Category: intermediate 10. Do I have the right extension? I'm looking for accounts receivable .......... . Yes, please have her call me as soon as possible. She's out for lunch right now. Yes, you sure do. How can I help you? Your score is The average score is 0% LinkedIn Facebook Twitter Restart quiz Author: Kovács Áron Share0
